Music Class Policies | Toronto Baby and Toddler Music School

Find out more about Rainbow Songs | Toronto Music School Class Policies
Music Class Terms and Conditions of Enrollment

Enrollment in any Rainbow Songs® class is subject to our terms and conditions. Please ensure that you have read and understand the following before enrolling your child. Please be sure to contact us if you have any questions.

Toronto Baby and Toddler Music Class Enrollment

Our enrollment is on a first-come first-served basis. You are welcome to enroll for any session available on our online booking system at any time. By enrolling early you will secure a spot. We suggest you book early as classes often fill up long before our starting dates. Session schedules and baby and toddler music class availability can also be found at our online booking system.

Baby and Toddler Music Class Payment

Upon enrollment, payment information will need to be provided to secure your spot. Preferred payment is by Visa or Mastercard.

You may also come to the Rainbow Songs head office and pay for your class by cash. Please call ahead of time to book your appointment.

Baby and Toddler Music Class Cost

The cost for Rainbow Songs® music classes is $21.99 per class when enrolling in an entire session. If a class is not full, you may join that class after its start date. At that point, payment is at a prorated cost of $21.99 per class for the remaining classes in a session.

Music Class Drop – In Classes

To come to one class as a drop-in (space permitting), the cost is $25.00. Please call our office at least 24hrs beforehand with your credit card information (Visa or MasterCard) to book a drop-in. Payment will not be accepted at Rainbow Songs classes. Upon booking and payment, we will issue you a voucher with a confirmation number (via e-mail). You may book a drop-in at any of our 20 Toronto Music Class locations. Please show the voucher to the instructor at the beginning of music class. Siblings attending the same class receive a 25% discount on the second registration.

Very young babies sleeping in car seats or strollers can come to older sibling’s classes for free. By the time they reach 5 months they must be registered to attend their sibling’s class, but will receive a 25% discount.

Refunds

If you withdraw from a class, your refund will total the cost of the remaining classes in the session minus a $25.00 administration fee. The refund will be applied to the credit card originally used for payment.

If you wish to de-enroll and hold the remaining lessons in credit on your file, you will not be charged an administration fee. Your credit on file may be used toward any future lessons, or other products or services sold by Rainbow Songs® (birthday parties, CDs, t-shirts, instruments, etc).

NSF Cheques

Rainbow Songs® will charge a $35.00 administration fee for any NSF cheques.

Music Program Cancellation

Rainbow Songs® reserves the right to cancel or postpone any program due to low enrollment, facility cancellation, instructor illness, etc. Full refunds will be given to registrants due to cancellation of a program prior to or after commencement.

Baby and Toddler Music Class Capacity

Rainbow Songs® enrolls up to a maximum of 13 children per standard baby and toddler music class.

Requirements

Bring your smiles! We look forward to singing with you and your little one.

Participation of Caregivers in our Music Classes for Babies and Toddlers

The participation of parents and caregivers in Rainbow Songs® programs is an extremely important part of the success of the music classes. Parent or caregiver participation is a requirement of your child’s enrollment. We look forward to singing and making music with you and your child! You may not drop your child off at any of our classes.

It is important that you participate and refrain from socializing with other parents or caregivers during the classes.

Snack Policy

We understand that sometimes your child may need a small snack during class time. We ask that out of respect for the safety and enjoyment of other participants in the class you remove yourself from the circle or class space if you need to feed your child.

Cellphone & Camera Policy

While we all love our gadgets, Rainbow Songs is not the place for them. We require that you turn your cell phones off and leave all cameras and video cameras at home in order to respect the privacy and enjoyment of others in your class.

We understand that sometimes it’s necessary to remain reachable even during music class. If that is the case, we ask that you keep your cell phone on vibrate and leave the class room to answer those important calls. If you have to receive a call, please step outside with your child and return when you are finished.

Makeup Music Classes – 20 Toronto Baby and Toddler Music Class Locations

You may take four makeup classes per session, which must be used in the same session in which the scheduled class(es) are missed.

As most of our classes run close to or at capacity you must obtain a Make-Up Confirmation from our online booking system before you can attend a make-up class. To obtain this confirmation information, sign into your account, click on the “My Account” drop-down menu (furthest right on the orange bar), choose the option “Book Makeup Class”, and you will be able to select the class(es) you would like to attend. Once complete, the system will email you a voucher to bring to class. You can either print this out, or display it on your phone.

If you do not have this voucher with you as proof of booking, you will not be permitted to take your makeup class.

Unused makeups do NOT roll over from one session to another. Missed classes from past sessions cannot be applied to present or future sessions. No exceptions.

Sickness Policy

If your child has a fever, a rash, is vomiting, or has pink eye, please do not bring them to class. These are the signs that your child is probably contagious and could infect other people in the class. If your child does have any of the aforementioned symptoms, you should visit your doctor and they will tell you when it would be safe to be around other kids. Participants should also follow good hand-washing protocols and wash their hands after contact with other people. If these simple protocols are followed, there is little risk of infections spreading.

Behaviour Code

Rainbow Songs® classes are designed as inclusive environments where people of all kinds come together to make music.

1) Verbal or physical abuse of any kind during, before, or after classes will not be tolerated and can be grounds for de-enrollment.

2) If your child is continually disruptive and interferes with the enjoyment of the classes for other participants, they may be de-enrolled from the class.

3) Rainbow Songs Inc. reserves the right to cancel an enrollment or class at any time due to inappropriate behaviour of participants.

4) Rainbow Songs Inc. reserves the right to cancel an enrollment or class for any reason it sees fit and to issue a refund.

Privacy and Security

Rainbow Songs® collects personally identifiable information from you when you enroll in any of our classes or purchase items from our store. This information may include your name, mailing address, e-mail address, phone number, credit card number, and your child’s date of birth. We collect this information to ensure expedient service in future enrollments, and to keep you informed of enrollment confirmations, class start dates and other important information. For our complete privacy policy click here

Changes to Policy

Rainbow Songs® reserves the right to change, modify, or amend this policy at any time at its sole discretion. We will post any changes here.